Privacy Policy
Last updated: July 2, 2025
Shekhawat Travel Agency ("we", "us", or "our") operates the website shekhawattravelagency.com and provides taxi and tour booking services in Bikaner and across Rajasthan, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us to book a trip.
1. Information We Collect
We may collect the following types of information:
- Contact details you provide: When you call, email, message us on WhatsApp, or use the booking form on our website, we may collect your name, phone number, email address, trip route or destination, travel dates, and any other details you choose to share.
- Automatically collected data: When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device type, pages visited, and approximate location (city/region level). This is collected through cookies and similar technologies as described below.
2. How We Use Your Information
We use the information we collect to:
- Respond to your booking enquiries and provide taxi or tour services
- Communicate with you about your trip, pricing, and availability
- Improve our website and customer experience
- Measure the effectiveness of our advertising campaigns
- Comply with applicable laws and regulations
3. Cookies and Advertising Technologies
Our website uses cookies and similar tracking technologies. We use Google Ads (Google tag / conversion tracking) to understand how visitors find our site and whether our advertising is effective. Google may set cookies on your device and collect information about your visits to this and other websites.
You can learn more about how Google uses data at Google's partner sites policy. You may opt out of personalized advertising by visiting Google Ads Settings or aboutads.info.
Most web browsers allow you to control or delete cookies through browser settings. Disabling cookies may affect some website features.
4. Third-Party Services
We use the following third-party services that may process your data:
- Google Ads / Google Analytics: Website analytics and advertising measurement (operated by Google LLC).
- WhatsApp (Meta): When you contact us via WhatsApp or use the "Send via WhatsApp" booking option, your message is handled by WhatsApp and subject to WhatsApp's Privacy Policy.
- Google Fonts: Fonts are loaded from Google servers when you visit our site.
We do not sell your personal information to third parties.
5. Data Sharing
We may share your information only in these circumstances:
- With drivers or staff involved in fulfilling your booking
- With service providers who assist our business (e.g., hosting, analytics) under confidentiality obligations
- When required by law, court order, or government authority
- To protect our rights, safety, or the rights of others
6. Data Retention
We retain your contact and booking information only as long as needed to provide services, handle enquiries, resolve disputes, and comply with legal obligations. Analytics data is retained according to Google's default retention settings.
7. Data Security
We take reasonable steps to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. Please avoid sharing sensitive payment details through unsecured channels.
8. Your Rights
Depending on applicable law (including India's Digital Personal Data Protection Act, 2023), you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, subject to legal requirements
- Withdraw consent where processing is based on consent
- Lodge a complaint with a relevant data protection authority
To exercise these rights, contact us using the details below.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Shekhawat Travel AgencyBackside of Varadh Hanuman Temple, Tilak Nagar
Bikaner, Rajasthan 334001, India
Phone: +91 78510 22192
Email: shekhawattravelagency@gmail.com